Global Privacy & IT Compliance

Privacy, security and compliance documentation

The documents below support security, privacy, and procurement review. When we receive your request, a member of the ELA team will follow up with you within three business days.

ELA Acceptable Use Policy

Rules governing use of ELA systems and data by employees and contractors.

ELA Access Control Policy

How access to systems and data is granted, reviewed, and revoked.

ELA BCDR Plan

Business continuity and disaster recovery procedures.

ELA Data Retention Policy

How long data is retained and how it's disposed of.

ELA Incident Response Plan

Procedures for identifying, responding to, and reporting security incidents.

ELA IT Security Statement

Overview of ELA's technical and organizational security controls.

ELA Privacy Policy

How ELA collects, uses, and protects personal data.

ELA Quebec Law 25 PIA

Privacy impact assessment addressing Quebec's Law 25 requirements.

ELA US Privacy Law Assessment

Assessment of ELA's compliance with applicable US privacy laws.

Request Documents


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A member of the ELA team will respond to your request within three business days.